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Faq

Question 06/12/2016

Hi I recently place a bid for a car I'm sure I choose post sell inspection but I get an email saying rejected it How do I add that now Do I have to cancel the bid and bid again?

Answer 06/16/2016

Hello, you don't have to cancel your bid. Follow my instruction please:There's a window that will open up if you click here again http://prntscr.com/bhepv8, now you choose to change the status: http://prntscr.com/bhepil, that's all. Good luck!

Question 05/09/2016

Is it possible to offer Financing for a vehicle when the seller is a private party?

Answer 05/11/2016

At present, the Finance Option is not available for private parties auctioning their vehicles.

Question 04/18/2016

How can I retract my bid?

Answer 04/19/2016

Bids can not be automatically retracted. If there is the need for a bid to be retracted, it has to be done within the same day when it was originally posted. The Buyer needs to contact the administration via e-mail (preferably) or call and request for the bid to be nullified. This request must be accompanied by a solvent reason as to why the bid needs to be retracted. The Administration team will then, review the request and proceed on whether to retract said bid, based on the reason given.

Question 03/22/2016

What does it mean when a car is marked premium?

Answer 03/25/2016

Premium vehicles are sold only by those sellers who have achieved Premium status at Repokar.com

Question 03/03/2016

I inserted an amount in the bid now column, but a message comes back that says you have not inserted a bid price. What's the next move?

Answer 03/09/2016

It seems that at the time you performed this, your account was not yet verified. We reviewed your account and it is completely verified and active currently, therefore, from now on, this issue should not happen.

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