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New York’s attorney general has reached legal settlements with 104 dealerships it identified as having sold vehicles without disclosing open safety recalls. As part of the settlement, reached on Friday with New York Attorney General Eric Schneiderman, those dealers must now notify customers two days before a sale of an unrepaired vehicle that no repair has been completed. Franchise dealerships are also required to provide loaner vehicles to customers if repairs to their recalled vehicles take more than one day to complete. The settlement comes following an investigation by the...
Growing up in suburban Detroit, dealer Katie Bowman Coleman lived too far from her dad's rural dealership to work summers there. Instead she sold clothes, which interested her far more than cars anyway. Coleman, now president of Bowman Chevrolet in Clarkston, Mich, says she watched her dad go through a lot of hard knocks in the car business. That was influential to making her think she was not sure she wanted to go into that business. But she was always interested in retail and she liked fashion. So Coleman pursued a fashion career that led her to New York and Australia. But in ...
Honda plans to invest in US, and we don’t whether it was an impact of Donald Trump’s threatens or something else, but the automaker says it wants to open an aeroacoustic wind tunnel test center in East Liberty, Ohio. It will include an interchangeable belt system with a five-belt rolling road system for production vehicles, including Honda and Acura cars and light trucks, and a single wide-belt system for high-performance vehicles and racecars. The wind tunnels “will be integral to our aerodynamic and aeroacoustic r&d activity, which spans from advanced r...
BMW is a lucky car brand this time, its worldwide sales increased 6% for March. The automaker has delivered 254,862 cars this month, which is a big increase comparing to last year. The company's three premium brands– BMW, MINI and Rolls-Royce – also reported a 5.3 percent increase compared to the previous year, with a total 587,237 cars delivered. The carmaker has achieved a strong start to the year, with its X-family models and the BMW 7 Series being the main growth drivers. March was the first full sales month for the new BMW 5 Series Sedan and the customer fe...
Even though U.S. is not in a recession that’s exactly what dealerships are doing nowadays. As a percentage of a dealership's total gross, profits fell in the new- and used-vehicle departments, but rose in service and parts. The profit gains come after about a third of all U.S. light-vehicle dealerships expanded their service departments by at least one bay in the past 18 months to capture more service revenue. And with new- and used-vehicle price competition remaining intense. Going into a sales plateauing year, customer loyalty is going to be very key for dealers. That lo...
