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The average U.S. light-vehicle dealership managed their fixed operations department very well, considering their final repair and costs figures. In 2017, total repair orders written by that average dealership were flat, and so was the total parts inventory it carried — after both had risen at a double-digit clip the year before.That dealership also added more technicians — with the total rising to 19 per store from 16 in 2016 and 15 in 2015 — which helped to boost total parts and service sales, despite the repair-order slowdown. In addition, the total parts and service revenu...
All the cars sold in Japan by Nissan in the last 3 years will be recalled by the carmaker. If you want to know what has been the issue for this car recall, then you need to know that technically there are no issues, but the final vehicle inspections were not performed by authorized technicians. The final number of the cars being recalled is under1.2 million. Nissan produced around 560,000 vehicles in Japan last year to North America, Europe and other markets. Spokesman Nick Maxfield said there was no difference in quality between cars made in Japan for the domestic market and those ...
Ford Motor Co. is expanding its customer service division with a new Omnicraft brand of aftermarket parts to cover non-Ford and non-Lincoln vehicles. It has been claimed that the addition will allow dealers to service between 85 and 90 percent of competitive makes, generating more business. It’s the first time the automaker’s service division has added a new brand in 50 years. Now, owners of non-Ford vehicles have access to quality parts at a competitive price, backed by Ford and installed by Ford’s world-class certified technicians. Ford will immediately roll out ...
Hyundai is recalling 62,811 Sonata and Sonata Hybrid cars in the United States because the panoramic glass sunroof can detach while driving and fly into traffic. The recall covers model year 2015-2016 Sonata Hybrid vehicles manufactured Dec. 8, 2014, to Aug. 18, 2015, and Hyundai Sonata vehicles manufactured May 28, 2014, to March 18, 2016, equipped with the panoramic sunroof option. According to recall documents filed with the National Highway Traffic Safety Administration (NHTSA), there is a problem with the bonding of the wind deflector anchor plate in front of the sunroof. A loo...
All the main automotive dealerships agree on the fact that there is a serious shortage of automotive technicians able to work on today's advanced cars and trucks. In this situation analysts and experts say that simply recruiting more technicians won't help. The emerging gap between the lost and the recruited technicians is considerable. Ford and GM estimate a need for a total of 15,000 new technicians for their U.S. dealerships over the next five years. The North American shortfall is estimated by Mark Davis, automotive programs manager at Seminole State C...
