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Going to a car dealership isn’t always a pleasant experience. There are some ways to avoid a bad experience, but it would just be simpler if automakers allowed you to look at their cars somewhere else – like on the internet. Mercedes-Benz is looking to inch away from the painful dealership experience. Mercedes pop-up stores are coming to the US this year. Unlike traditional dealerships, pop-up stores are designed to focus on showing off the product, rather than just selling it. Mercedes experimented last year with pop-up stores in Atlanta and Miami and will follow up wit...
Imagine walking into a dealership to buy a new car and discovering that your preferred vehicle suddenly costs up to $5,000 more than it did not long ago. This situation could happen if President Donald Trump succeeds in raising tariffs on imports. If he does and other countries respond to it, we’re looking at a potential 25 percent tariff which will result in increased vehicle prices regardless of automaker. The average new vehicle sold in the US with various discounts factored in costs about $32,000. The 25 percent tariff will be passed down to the consumer resulting in a pri...
The average U.S. light-vehicle dealership managed their fixed operations department very well, considering their final repair and costs figures. In 2017, total repair orders written by that average dealership were flat, and so was the total parts inventory it carried — after both had risen at a double-digit clip the year before.That dealership also added more technicians — with the total rising to 19 per store from 16 in 2016 and 15 in 2015 — which helped to boost total parts and service sales, despite the repair-order slowdown. In addition, the total parts and service revenu...
Car buyers who have been purchasing their cars from the same dealership for generations could see a different kind of for-sale sign the next time they visit. Small to mid-size dealer groups are selling their businesses to car-retail giants or investment firms. Dealers say that they need to get triple revenue in the next 5 years to offset shrinking margins and increasing competition from companies that did not exist a decade ago. The internet has made the field very tough, by making car prices more transparent for customers and giving them the opportunity to shop around. It has also ...
Recalled vehicles are increasingly landing on dealers, but automakers aren't required to compensate them for lost revenue and extra expenses. Dealers are counting on state lawmakers to change that. Even though stop-sales usually affect just a fraction of a dealership's used-cars inventory. There is no law to adress the problem on used vehicles under a stop-sell recall, but Federal law requires automakers to give monthly payments equal to 1 percent of the value of any new car that can't be sold because of a recall. ...
